Our mask policy

A surgical face mask is required for anyone over the age of 2 to enter the clinic. Please ask one of the Greeter Team at the front door if you require one. If you have a fabric mask on, you will be asked to swap for a surgical one.

After-Hours and Outside of Hours

  • Like all General Practices we are required to provide after-hours support for our patients. The difference with Riccarton Clinic is that we are open during many of those times that other medical centres are closed.

    For those times that we are closed we provide a telephone triage service that will give health advice and refer you to overnight services if necessary. Many medical centres are open from 8am through to 5pm five days per week. Riccarton Clinic is a combined General Practice and Urgent Care Clinic. The latter means that we have to offer extended hours of opening, from 8am to 8pm every day of the week. We are even open on Christmas Day.

    Our enrolled patients gain the benefit of this. Although you may not be able to see your usual GP, our roster means that evening and weekend working is shared evenly, you will be dealt with by the usual reception and nursing team and see a GP who has access to your notes. You may even get to see your usual GP if they are working that day.

    What if we are closed?

    Outside of our opening hours and if it is an emergency please dial 111. If you wish to speak to a nurse for medical advice please call Healthline on 0800 611 116.

    Remember, the Emergency Department and 24 Hour Surgery on Madras Street  are both open through the night.